Facility Operations/Security: Facility/Venue Management
Manager, Event Operations - Texas Rangers Baseball Club (Arlington, TX)

The Event Operations Manager is responsible for the daily operations, conversions and AV activities required to run, maintain, and service Globe Life Park events by performing the essential duties personally and through supervisors and subordinates.

Duties and responsibilities

  • Assists the director in directing, supervising and scheduling all aspects of operations, including; event conversions; technical services; event services, including ADA compliance; public safety; security; custodial services and parking departments.

  • Coordinates the operations activities with other building departments and show-related contractors.

  • Implement facility rules, regulation policies and procedures.

  • Anticipate problems and appropriate solutions. Investigates, analyzes and resolves operational problems and complaints.

  • Provide clear, concise and timely communication of directives to other departments.

  • Ensures that all Globe Life Park operations departments receive pertinent information for most effective use of the facility and staffing.

  • Assures facility readiness and smooth operation of events.

  • Manages subordinate full-time staff in Audio Visual and Conversion.

  • Responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with Rangers Events policies.

  • Others duties as assigned.

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    Education and Experience

  • Bachelor’s degree from four-year College or University or a combination of school and work experience, some college preferred.

  • Minimum of 2 years’ experience in Supervising or Managing within a venue.

  • Prior experience in an arena, stadium or convention center is recommended but not required.

    Skills and Abilities

  • Excellent organization skills.

  • Ability to prioritize and to handle multiple projects simultaneously.

  • Good written, verbal and interpersonal skills required; ability to interact with all levels of staff including upper management.

  • Ability to effectively supervise staff.

  • Strong customer service skills.

  • Professional presentation, appearance and work ethic.

  • Working knowledge of venue life safety and ADA codes.

  • Working knowledge of production systems such as video switchers, replay systems, routers, audio mixers and video streaming equipment.

  • Knowledge of various audio equipment (microphones, sound recording devices, speaker systems etc.).

  • Prior supervision of a similar staff preferred.

  • Must be able to competently analyze, prioritize and relay information to make appropriate recommendations for various productions.

  • Demonstrated excellent written and verbal communication skills, including the ability to successfully communicate with the public, other employees, live production and communications staff, and vendors.

  • Must have proven job reliability, diligence, dedication, and strong organizational skills.

  • Must be flexible with working long hours, nights, weekends and holidays.

    Physical requirements

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

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